{"id":26956,"date":"2023-08-23T13:12:47","date_gmt":"2023-08-23T12:12:47","guid":{"rendered":"https:\/\/keyfy.com\/politica-privind-rambursarile-si-returnarile\/"},"modified":"2026-08-06T15:14:46","modified_gmt":"2026-08-06T14:14:46","slug":"politica-privind-rambursarile-si-returnarile","status":"publish","type":"page","link":"https:\/\/keyfy.com\/ro\/politica-privind-rambursarile-si-returnarile\/","title":{"rendered":"Politica privind ramburs\u0103rile \u0219i return\u0103rile"},"content":{"rendered":"  <div id=\"page-header-1243087606\" class=\"page-header-wrapper\">\n  <div class=\"page-title light normal-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n            <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Acas\u0103<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n\t<section class=\"section\" id=\"section_516541841\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-591106268\">\n\n\t<div id=\"col-1001115854\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"max-width:820px; margin:0 auto; padding:48px 24px; font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif; color:#1a2233; line-height:1.65;\">\n<p style=\"font-size:13px; font-weight:600; letter-spacing:1.5px; text-transform:uppercase; color:#9aa4b2; margin:0 0 6px;\">Informa\u021bii juridice<\/p>\n<h1 style=\"font-size:40px; font-weight:800; color:#0f1729; margin:0 0 12px; letter-spacing:-1px;\">Dreptul de retragere<\/h1>\n<p style=\"font-size:15px; color:#6b7688; margin:0 0 40px;\">Consumatorii beneficiaz\u0103 de dreptul de retragere \u00een conformitate cu condi\u021biile de mai jos. Se consider\u0103 consumator orice persoan\u0103 fizic\u0103 care achizi\u021bioneaz\u0103 bunuri sau servicii \u00een scopuri care nu au leg\u0103tur\u0103 cu activitatea sa comercial\u0103 sau profesional\u0103. <\/p>\n<div style=\"border:1px solid #e6ebf2; border-radius:16px; margin-bottom:20px; overflow:hidden;\">\n<div style=\"background:#f7f9fc; padding:18px 30px; border-bottom:1px solid #e6ebf2;\">\n<h2 style=\"font-size:18px; font-weight:700; color:#0f1729; margin:0;\">Dreptul de retragere<\/h2>\n<\/p>\n<\/div>\n<div style=\"padding:24px 30px; font-size:15px;\">\n<p style=\"margin:0 0 12px;\">Ave\u021bi dreptul de a v\u0103 retrage din prezentul contract \u00een termen de paisprezece (14) zile, f\u0103r\u0103 a fi necesar s\u0103 invoca\u021bi un motiv.<\/p>\n<p style=\"margin:0 0 12px;\">Termenul de retragere \u00eencepe \u00een ziua \u00eencheierii contractului.<\/p>\n<p style=\"margin:0;\">Este suficient s\u0103 ne trimite\u021bi o declara\u021bie clar\u0103 prin care s\u0103 v\u0103 exprima\u021bi inten\u021bia de a renun\u021ba la contract \u00eenainte de expirarea termenului de renun\u021bare.<\/p>\n<\/p>\n<\/div>\n<\/div>\n<div style=\"border:1px solid #e6ebf2; border-radius:16px; margin-bottom:20px; overflow:hidden;\">\n<div style=\"background:#f7f9fc; padding:18px 30px; border-bottom:1px solid #e6ebf2;\">\n<h2 style=\"font-size:18px; font-weight:700; color:#0f1729; margin:0;\">Consecin\u021bele sevrajului<\/h2>\n<\/p>\n<\/div>\n<div style=\"padding:24px 30px; font-size:15px;\">\n<p style=\"margin:0 0 12px;\">\u00cen cazul \u00een care v\u0103 retrage\u021bi din prezentul contract, v\u0103 vom rambursa toate pl\u0103\u021bile primite de la dumneavoastr\u0103, inclusiv costurile standard de livrare (cu excep\u021bia costurilor suplimentare rezultate din alegerea unei alte metode de livrare).<\/p>\n<p style=\"margin:0 0 12px;\">Rambursarea se va efectua imediat, cel t\u00e2rziu \u00een termen de 14 zile de la primirea notific\u0103rii dumneavoastr\u0103 de retragere.<\/p>\n<p style=\"margin:0;\">Cu excep\u021bia cazului \u00een care s-a convenit altfel, rambursarea va fi procesat\u0103 folosind aceea\u0219i metod\u0103 de plat\u0103 pe care a\u021bi utilizat-o pentru tranzac\u021bia ini\u021bial\u0103. Nu vi se vor percepe comisioane pentru aceast\u0103 rambursare. <\/p>\n<\/p>\n<\/div>\n<\/div>\n<div style=\"border:1px solid #e6ebf2; border-radius:16px; margin-bottom:20px; overflow:hidden;\">\n<div style=\"background:#f7f9fc; padding:18px 30px; border-bottom:1px solid #e6ebf2;\">\n<h2 style=\"font-size:18px; font-weight:700; color:#0f1729; margin:0;\">Expirarea dreptului de retragere<\/h2>\n<\/p>\n<\/div>\n<div style=\"padding:24px 30px; font-size:15px;\">\n<p style=\"margin:0 0 12px;\">Dreptul dumneavoastr\u0103 de retragere \u00eenceteaz\u0103 \u00eenainte de termen \u00een urm\u0103toarele cazuri:<\/p>\n<ul style=\"margin:0 0 16px; padding-left:22px;\">\n<li style=\"margin-bottom:8px;\">A\u021bi acceptat \u00een mod expres ca noi s\u0103 \u00eencepem executarea contractului \u00eenainte de expirarea termenului de retragere, \u0219i<\/li>\n<li style=\"margin-bottom:0;\">A\u021bi confirmat c\u0103 v\u0103 pierde\u021bi dreptul de retragere odat\u0103 ce contractul a fost \u00eendeplinit \u00een \u00eentregime.<\/li>\n<\/ul>\n<p style=\"margin:0 0 12px;\">\u00cen cazul bunurilor digitale, cum ar fi licen\u021bele de software, dreptul de retragere \u00eenceteaz\u0103, de asemenea, dac\u0103:<\/p>\n<ul style=\"margin:0 0 16px; padding-left:22px;\">\n<li style=\"margin-bottom:0;\">cheia de licen\u021b\u0103 a fost dezv\u0103luit\u0103, vizualizat\u0103, activat\u0103, valorificat\u0103 sau a devenit accesibil\u0103 sau utilizabil\u0103 \u00een orice alt mod.<\/li>\n<\/ul>\n<p style=\"margin:0; color:#5a6577; font-size:14px;\">Aceasta respect\u0103 normele UE privind distribuirea con\u021binutului digital.<\/p>\n<\/p>\n<\/div>\n<\/div>\n<div style=\"border:1px solid #d4dcf7; border-radius:16px; margin-bottom:20px; overflow:hidden; background:#f5f7ff;\">\n<div style=\"background:#eef2fb; padding:18px 30px; border-bottom:1px solid #d4dcf7;\">\n<h2 style=\"font-size:18px; font-weight:700; color:#0f1729; margin:0;\">Garan\u021bia de satisfac\u021bie a clien\u021bilor de 30 de zile oferit\u0103 de Keyfy<\/h2>\n<\/p>\n<\/div>\n<div style=\"padding:24px 30px; font-size:15px;\">\n<p style=\"margin:0 0 12px;\">Pe l\u00e2ng\u0103 drepturile dvs. prev\u0103zute de lege, Keyfy v\u0103 ofer\u0103 o garan\u021bie de satisfac\u021bie de 30 de zile:<\/p>\n<p style=\"margin:0 0 12px;\">Dac\u0103 nu sunte\u021bi mul\u021bumit, pute\u021bi returna licen\u021ba de software \u00een termen de 30 de zile \u2014 \u00een mod complet gratuit.<\/p>\n<p style=\"margin:0;\">Aceast\u0103 garan\u021bie se aplic\u0103 indiferent de termenul legal de retragere.<\/p>\n<\/p>\n<\/div>\n<\/div>\n<div style=\"border:1px solid #e6ebf2; border-radius:16px; margin-bottom:20px; overflow:hidden;\">\n<div style=\"background:#f7f9fc; padding:18px 30px; border-bottom:1px solid #e6ebf2;\">\n<h2 style=\"font-size:18px; font-weight:700; color:#0f1729; margin:0;\">Costurile de returnare<\/h2>\n<\/p>\n<\/div>\n<div style=\"padding:24px 30px; font-size:15px;\">\n<p style=\"margin:0;\">Retururile efectuate \u00een perioada de garan\u021bie de 30 de zile sunt gratuite pentru client.<\/p>\n<\/p>\n<\/div>\n<\/div>\n<div style=\"border:1px solid #e6ebf2; border-radius:16px; margin-bottom:0; overflow:hidden;\">\n<div style=\"background:#f7f9fc; padding:18px 30px; border-bottom:1px solid #e6ebf2;\">\n<h2 style=\"font-size:18px; font-weight:700; color:#0f1729; margin:0;\">Taxe administrative \u0219i de anulare<\/h2>\n<\/p>\n<\/div>\n<div style=\"padding:24px 30px; font-size:15px;\">\n<p style=\"margin:0;\">Taxele administrative deja achitate nu sunt rambursabile.<\/p>\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_516541841 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-26956","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages\/26956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/comments?post=26956"}],"version-history":[{"count":7,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages\/26956\/revisions"}],"predecessor-version":[{"id":37634,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages\/26956\/revisions\/37634"}],"wp:attachment":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/media?parent=26956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}