{"id":27640,"date":"2023-09-04T19:06:05","date_gmt":"2023-09-04T18:06:05","guid":{"rendered":"https:\/\/keyfy.com\/intrebari-frecvente-faq\/"},"modified":"2026-11-03T10:08:45","modified_gmt":"2026-11-03T09:08:45","slug":"intrebari-frecvente-faq","status":"publish","type":"page","link":"https:\/\/keyfy.com\/ro\/intrebari-frecvente-faq\/","title":{"rendered":"\u00centreb\u0103ri frecvente (FAQ)"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_869890006\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"500\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/keyfy-bg-v1.webp\" class=\"bg attachment-original size-original\" alt=\"Fundal abstract cu forme albastru \u00eenchis, netede, curbate \u0219i semitransparente, precum \u0219i o iluminare delicat\u0103, care creeaz\u0103 un efect vizual modern \u0219i elegant.\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(227, 232, 239);border-width:0px 0px 1px 0px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-collapse align-center\"  id=\"row-548689748\">\n\n\n\t<div id=\"col-599132266\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-collapse align-bottom\"  id=\"row-506986147\">\n\n\n\t<div id=\"col-1723615326\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n  <div id=\"page-header-1399034825\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap row-reverse\" >\n            <div class=\"title-content flex-col flex-left text-left medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Acas\u0103<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n\t<div id=\"text-1020867586\" class=\"text\">\n\t\t\n\n<h1 style=\"text-align: left; font-weight: normal; font-size: 36px;\">\u00centreb\u0103ri frecvente<\/h1>\n<p>Aici ve\u021bi g\u0103si r\u0103spunsuri rapide la cele mai frecvente \u00eentreb\u0103ri ale clien\u021bilor no\u0219tri cu privire la achizi\u021bionarea licen\u021belor, activare, aspecte juridice \u0219i serviciile noastre.<\/p>\n\t\t\n<style>\n#text-1020867586 {\n  text-align: left;\n  color: rgb(255, 255, 255);\n}\n#text-1020867586 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1723615326 > .col-inner {\n  padding: 48px 0px 0px 16px;\n}\n@media (min-width:550px) {\n  #col-1723615326 > .col-inner {\n    padding: 48px 0px 64px 16px;\n  }\n}\n@media (min-width:850px) {\n  #col-1723615326 > .col-inner {\n    padding: 48px 0px 64px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1929720345\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1779659901\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1004\" height=\"510\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/faq-img1.webp\" class=\"attachment-large size-large\" alt=\"O femeie \u00eembr\u0103cat\u0103 \u00een \u021binut\u0103 de afaceri st\u0103 z\u00e2mbind \u0219i ar\u0103t\u00e2nd cu m\u00e2na spre ni\u0219te pictograme mari, albastre, \u00een form\u0103 de fereastr\u0103 de chat \u0219i semn de \u00eentrebare, care simbolizeaz\u0103 comunicarea \u0219i \u00eentreb\u0103rile. Fundalul este transparent.\" srcset=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/faq-img1.webp 1004w, https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/faq-img1-300x152.webp 300w, https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/faq-img1-768x390.webp 768w\" sizes=\"auto, (max-width: 1004px) 100vw, 1004px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1779659901 {\n  width: 100%;\n}\n@media (min-width:550px) {\n  #image_1779659901 {\n    width: 85%;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-599132266 > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_869890006 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 256px;\n  background-color: rgb(0,0,0);\n}\n#section_869890006 .section-bg-overlay {\n  background-color: rgba(0, 0, 0, 0.203);\n}\n#section_869890006 .section-bg img {\n  object-position: bottom;\n}\n@media (min-width:550px) {\n  #section_869890006 {\n    min-height: 0px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2018877392\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-collapse\"  id=\"row-1714494052\">\n\n\n\t<div id=\"col-1785404841\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2115186087\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2115186087-label\" class=\"accordion-title plain\" href=\"#accordion-item-de-ce-ar-trebui-s\u0103-cump\u0103ra\u021bi-software-de-pe-keyfy.com?\" aria-expanded=\"false\" aria-controls=\"accordion-2115186087-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>De ce ar trebui s\u0103 cump\u0103ra\u021bi software de pe Keyfy.com?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2115186087-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2115186087-label\" >\n\t\t\t\n\n<p>La Keyfy.com, oferim licen\u021be originale pentru produsele Microsoft, f\u0103r\u0103 intermediari, asigur\u00e2nd pre\u021buri competitive. Procesul nostru de livrare rapid \u0219i sigur v\u0103 garanteaz\u0103 c\u0103 ve\u021bi primi cheia de produs \u00een c\u00e2teva minute de la achizi\u021bie. \u00cen plus, oferim un serviciu excep\u021bional de asisten\u021b\u0103 pentru clien\u021bi, gata s\u0103 r\u0103spund\u0103 la orice \u00eentreb\u0103ri sau nel\u0103muriri.  <\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2477881234\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2477881234-label\" class=\"accordion-title plain\" href=\"#accordion-item-ce-metode-de-plat\u0103-accepta\u021bi?\" aria-expanded=\"false\" aria-controls=\"accordion-2477881234-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Ce metode de plat\u0103 accepta\u021bi?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2477881234-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2477881234-label\" >\n\t\t\t\n\n<p>Accept\u0103m <strong>carduri de credit, Apple Pay, Google Pay, Klarna<\/strong> \u0219i <strong>debitul direct SEPA<\/strong> pentru a v\u0103 oferi op\u021biuni de plat\u0103 sigure \u0219i convenabile.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-221100751\" class=\"accordion-item\">\n\t\t<a id=\"accordion-221100751-label\" class=\"accordion-title plain\" href=\"#accordion-item-cum-pot-activa-produsul-meu-microsoft-folosind-cheia-achizi\u021bionat\u0103?\" aria-expanded=\"false\" aria-controls=\"accordion-221100751-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Cum pot activa produsul meu Microsoft folosind cheia achizi\u021bionat\u0103?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-221100751-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-221100751-label\" >\n\t\t\t\n\n<p>\u00cen timpul instal\u0103rii, vi se va solicita s\u0103 introduce\u021bi cheia de produs. Dac\u0103 \u00eent\u00e2mpina\u021bi probleme, ve\u021bi g\u0103si instruc\u021biuni detaliate de activare \u00een e-mailul de confirmare. De asemenea, pute\u021bi contacta echipa noastr\u0103 de asisten\u021b\u0103 la <a href=\"mailto:info@keyfy.com\">adresa info@keyfy.com<\/a>.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1164056788\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1164056788-label\" class=\"accordion-title plain\" href=\"#accordion-item-ce-trebuie-s\u0103-fac-dac\u0103-cheia-de-produs-nu-func\u021bioneaz\u0103?\" aria-expanded=\"false\" aria-controls=\"accordion-1164056788-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Ce trebuie s\u0103 fac dac\u0103 cheia de produs nu func\u021bioneaz\u0103?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1164056788-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1164056788-label\" >\n\t\t\t\n\n<p>Dac\u0103 cheia de produs nu func\u021bioneaz\u0103, v\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 a\u021bi introdus-o corect. Dac\u0103 problema persist\u0103, contacta\u021bi echipa noastr\u0103 de asisten\u021b\u0103 la <a href=\"mailto:hello@keyfy.com\">adresa hello@keyfy.com<\/a> pentru ajutor sau apela\u021bi la chatbotul nostru \u2014 ve\u021bi primi ajutor \u00een cel mai scurt timp. Serviciul nostru de asisten\u021b\u0103 \u00een timp real este disponibil de luni p\u00e2n\u0103 duminic\u0103, \u00eentre orele 8:00 \u0219i 20:00.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1372532928\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1372532928-label\" class=\"accordion-title plain\" href=\"#accordion-item-pot-instala-software-ul-achizi\u021bionat-pe-mai-multe-dispozitive?\" aria-expanded=\"false\" aria-controls=\"accordion-1372532928-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Pot instala software-ul achizi\u021bionat pe mai multe dispozitive?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1372532928-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1372532928-label\" >\n\t\t\t\n\n<p>Majoritatea licen\u021belor noastre sunt destinate utiliz\u0103rii pe un singur dispozitiv. Dac\u0103 ave\u021bi nevoie de licen\u021be pentru mai multe dispozitive sau de licen\u021be \u00een volum, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi pentru solu\u021bii personalizate. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3494550436\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3494550436-label\" class=\"accordion-title plain\" href=\"#accordion-item-emiteti-facturi-pentru-achizi\u021bii?\" aria-expanded=\"false\" aria-controls=\"accordion-3494550436-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Emiteti facturi pentru achizi\u021bii?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3494550436-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3494550436-label\" >\n\t\t\t\n\n<p>Da, ve\u021bi primi o factur\u0103 pe adresa dvs. de e-mail, \u00eempreun\u0103 cu cheia de produs.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-640964480\" class=\"accordion-item\">\n\t\t<a id=\"accordion-640964480-label\" class=\"accordion-title plain\" href=\"#accordion-item-se-percep-costuri-de-livrare?\" aria-expanded=\"false\" aria-controls=\"accordion-640964480-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Se percep costuri de livrare?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-640964480-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-640964480-label\" >\n\t\t\t\n\n<p>Nu, \u00eentruc\u00e2t toate produsele noastre sunt livrate \u00een format digital prin e-mail, nu se percep costuri de livrare.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2827141306\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2827141306-label\" class=\"accordion-title plain\" href=\"#accordion-item-oferi\u021bi-reduceri-pentru-clien\u021bii-business-sau-pentru-achizi\u021bii-\u00een-cantit\u0103\u021bi-mari?\" aria-expanded=\"false\" aria-controls=\"accordion-2827141306-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Oferi\u021bi reduceri pentru clien\u021bii business sau pentru achizi\u021bii \u00een cantit\u0103\u021bi mari?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2827141306-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2827141306-label\" >\n\t\t\t\n\n<p>Da, oferim reduceri pentru companii, furnizori de servicii IT \u0219i distribuitori. Pentru mai multe informa\u021bii, v\u0103 rug\u0103m s\u0103 contacta\u021bi echipa noastr\u0103 de v\u00e2nz\u0103ri la <a href=\"mailto:hello@keyfy.com\">adresa hello@keyfy.com<\/a> sau s\u0103 vizita\u021bi pagina noastr\u0103 <a href=\"https:\/\/keyfy.com\/ro\/b2b\/\">B2B<\/a> pentru a afla mai multe. <\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1785404841 > .col-inner {\n  padding: 0px 16px 0px 16px;\n}\n@media (min-width:550px) {\n  #col-1785404841 > .col-inner {\n    padding: 0px 32px 0px 16px;\n  }\n}\n@media (min-width:850px) {\n  #col-1785404841 > .col-inner {\n    padding: 0px 32px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1607448412\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2918955404\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2918955404-label\" class=\"accordion-title plain\" href=\"#accordion-item-ce-trebuie-s\u0103-fac-dac\u0103-nu-am-primit-cheia-de-produs-dup\u0103-achizi\u021bie?\" aria-expanded=\"false\" aria-controls=\"accordion-2918955404-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Ce trebuie s\u0103 fac dac\u0103 nu am primit cheia de produs dup\u0103 achizi\u021bie?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2918955404-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2918955404-label\" >\n\t\t\t\n\n<p>Dac\u0103 nu a\u021bi primit cheia de produs, v\u0103 rug\u0103m s\u0103 verifica\u021bi folderul de spam sau de e-mailuri nedorite. Dac\u0103 tot nu o g\u0103si\u021bi, contacta\u021bi-ne la adresa <a href=\"mailto:hello@keyfy.com\">hello@keyfy.com<\/a> pentru asisten\u021b\u0103. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2870688858\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2870688858-label\" class=\"accordion-title plain\" href=\"#accordion-item-cum-m\u0103-poate-ajuta-keyfy.com?\" aria-expanded=\"false\" aria-controls=\"accordion-2870688858-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Cum m\u0103 poate ajuta Keyfy.com?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2870688858-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2870688858-label\" >\n\t\t\t\n\n<p>Echipa noastr\u0103 de asisten\u021b\u0103 pentru clien\u021bi v\u0103 st\u0103 la dispozi\u021bie pentru a v\u0103 ajuta cu orice \u00eentreb\u0103ri sau probleme, fie prin chat live, fie prin e-mail la <a class=\"decorated-link cursor-pointer\" href=\"mailto:hello@keyfy.com\" rel=\"noopener\" data-start=\"126\" data-end=\"141\">adresa hello@keyfy.com<\/a>. Ne angaj\u0103m s\u0103 v\u0103 rezolv\u0103m problemele rapid \u0219i eficient. Serviciul nostru de asisten\u021b\u0103 este disponibil non-stop \u2014 fie c\u0103 este vorba de o problem\u0103 de activare t\u00e2rziu \u00een noapte sau de o \u00eentrebare dup\u0103-amiaza, suntem aici pentru dumneavoastr\u0103. De asemenea, pute\u021bi contacta chatbotul nostru, iar ajutorul va sosi \u00een scurt timp. Asisten\u021ba live este disponibil\u0103 de luni p\u00e2n\u0103 duminic\u0103, \u00eentre orele 8:00 \u0219i 20:00.    <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1571240533\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1571240533-label\" class=\"accordion-title plain\" href=\"#accordion-item-este-necesar\u0103-\u00eenregistrarea-pentru-a-plasa-o-comand\u0103?\" aria-expanded=\"false\" aria-controls=\"accordion-1571240533-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Este necesar\u0103 \u00eenregistrarea pentru a plasa o comand\u0103?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1571240533-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1571240533-label\" >\n\t\t\t\n\n<p>Nu, nu este necesar\u0103 \u00eenregistrarea pentru a finaliza achizi\u021bia. Cu toate acestea, crearea unui cont v\u0103 permite s\u0103 urm\u0103ri\u021bi comenzile, s\u0103 accesa\u021bi istoricul achizi\u021biilor \u0219i s\u0103 beneficia\u021bi de un proces de finalizare a comenzii mai rapid pe viitor. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3584295776\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3584295776-label\" class=\"accordion-title plain\" href=\"#accordion-item-este-legal\u0103-utilizarea-programului-oferit-aici?\" aria-expanded=\"false\" aria-controls=\"accordion-3584295776-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Este legal\u0103 utilizarea programului oferit aici?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3584295776-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3584295776-label\" >\n\t\t\t\n\n<p>Da, toate produsele software pe care le comercializ\u0103m respect\u0103 pe deplin standardele legale ale UE. Oferim numai licen\u021be autentice, procurate de la distribuitori autoriza\u021bi, astfel \u00eenc\u00e2t s\u0103 le pute\u021bi utiliza cu \u00eencredere. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3689208306\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3689208306-label\" class=\"accordion-title plain\" href=\"#accordion-item-ce-tipuri-de-licen\u021be-microsoft-oferi\u021bi?\" aria-expanded=\"false\" aria-controls=\"accordion-3689208306-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Ce tipuri de licen\u021be Microsoft oferi\u021bi?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3689208306-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3689208306-label\" >\n\t\t\t\n\n<p>Oferim licen\u021be de v\u00e2nzare cu am\u0103nuntul, OEM \u0219i \u00een volum pentru o gam\u0103 larg\u0103 de produse Microsoft, inclusiv sisteme de operare, suite Office \u0219i multe altele. Fiecare tip de licen\u021b\u0103 are condi\u021bii specifice de utilizare, concepute pentru a r\u0103spunde nevoilor diverse ale clien\u021bilor. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2638965916\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2638965916-label\" class=\"accordion-title plain\" href=\"#accordion-item-cum-primesc-cheia-de-produs-dup\u0103-achizi\u021bie?\" aria-expanded=\"false\" aria-controls=\"accordion-2638965916-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Cum primesc cheia de produs dup\u0103 achizi\u021bie?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2638965916-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2638965916-label\" >\n\t\t\t\n\n<p>Cheia de produs, \u00eempreun\u0103 cu instruc\u021biunile de activare \u0219i instalare, v\u0103 vor fi trimise la adresa de e-mail \u00een c\u00e2teva minute dup\u0103 efectuarea achizi\u021biei.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4283418656\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4283418656-label\" class=\"accordion-title plain\" href=\"#accordion-item-pot-returna-sau-schimba-un-produs-dup\u0103-achizi\u021bie?\" aria-expanded=\"false\" aria-controls=\"accordion-4283418656-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Pot returna sau schimba un produs dup\u0103 achizi\u021bie?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4283418656-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4283418656-label\" >\n\t\t\t\n\n<p>Desigur! Oferim o garan\u021bie de rambursare a banilor de 30 de zile pentru a ne asigura c\u0103 sunte\u021bi mul\u021bumit de achizi\u021bia dumneavoastr\u0103. Dac\u0103 \u00eent\u00e2mpina\u021bi vreo problem\u0103 sau constata\u021bi c\u0103 produsul nu corespunde a\u0219tept\u0103rilor dumneavoastr\u0103, echipa noastr\u0103 de asisten\u021b\u0103 v\u0103 st\u0103 cu pl\u0103cere la dispozi\u021bie. Pur \u0219i simplu contacta\u021bi-ne, iar \u00eempreun\u0103 vom g\u0103si o solu\u021bie \u2014 fie c\u0103 este vorba de rezolvarea unei probleme, de un schimb sau de o rambursare. Satisfac\u021bia dumneavoastr\u0103 este prioritatea noastr\u0103 principal\u0103 \u0219i facem tot ce ne st\u0103 \u00een putin\u021b\u0103 pentru a ne asigura c\u0103 sunte\u021bi mul\u021bumit!    <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1607448412 > .col-inner {\n  padding: 0px 16px 0px 16px;\n}\n@media (min-width:550px) {\n  #col-1607448412 > .col-inner {\n    padding: 0px 16px 0px 32px;\n  }\n}\n@media (min-width:850px) {\n  #col-1607448412 > .col-inner {\n    padding: 0px 0px 0px 32px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-744097733\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-744097733 {\n  padding-top: 48px;\n}\n@media (min-width:850px) {\n  #gap-744097733 {\n    padding-top: 96px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-collapse\"  id=\"row-1322142060\">\n\n\n\t<div id=\"col-984781953\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-collapse row-full-width align-center\"  id=\"row-540957123\">\n\n\n\t<div id=\"col-1961200538\" class=\"col medium-9 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1090309133\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"178\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/faq-avatar.webp\" class=\"attachment-original size-original\" alt=\"Trei persoane \u00een cadre circulare: un b\u0103rbat cu barb\u0103 \u0219i ochelari \u00een st\u00e2nga, o femeie \u00eembr\u0103cat\u0103 \u00een alb, cu o floare ro\u0219ie \u00een centru, \u0219i o femeie blond\u0103 cu ochelari, \u00eembr\u0103cat\u0103 \u00eentr-un halat de laborator, \u00een dreapta.\" srcset=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/faq-avatar.webp 370w, https:\/\/keyfy.com\/wp-content\/uploads\/2025\/10\/faq-avatar-300x144.webp 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1090309133 {\n  width: 30%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-1179705562\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 160%;\"><strong>Nu g\u0103se\u0219ti r\u0103spunsul pe care \u00eel cau\u021bi?<\/strong><\/span><\/p>\n<p>Chatbotul nostru, disponibil 24 de ore din 24, 7 zile din 7, v\u0103 st\u0103 la dispozi\u021bie pentru a v\u0103 r\u0103spunde la \u00eentreb\u0103ri \u0219i a v\u0103 \u00eendruma c\u0103tre informa\u021biile potrivite.<\/p>\n\t\t\n<style>\n#text-1179705562 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<a class=\"button secondary lowercase chat-button\"  style=\"border-radius:4px;padding:8px 16px 8px 16px;\">\n\t\t<span>\u00centreab\u0103 chatbotul<\/span>\n\t<i class=\"icon-chat\" aria-hidden=\"true\" ><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-984781953 > .col-inner {\n  padding: 64px 0px 64px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\n<style>\n#row-1322142060 > .col > .col-inner {\n  background-color: rgb(170, 170, 170);\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2018877392 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(248, 250, 252);\n}\n@media (min-width:550px) {\n  #section_2018877392 {\n    padding-top: 64px;\n    padding-bottom: 64px;\n  }\n}\n@media (min-width:850px) {\n  #section_2018877392 {\n    padding-top: 96px;\n    padding-bottom: 96px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_572678715\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(227, 232, 239);border-width:1px 0px 0px 0px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-equal row-divided\"  id=\"row-1871246126\">\n\n\n\t<div id=\"col-1936121627\" class=\"col medium-2 small-4 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 30px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"288\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/04\/thumbs-up.svg\" class=\"attachment-medium size-medium\" alt=\"Conturul albastru al unei m\u00e2ini care face gestul \u201ethumbs-up\u201d pe un fundal gri deschis.\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<div style=\"font-size: 13px;\">Peste <strong>300.000 de<\/strong> clien\u021bi mul\u021bumi\u021bi<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-763447467\" class=\"col medium-2 small-4 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 30px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/04\/star-01.svg\" class=\"attachment-medium size-medium\" alt=\"O pictogram\u0103 reprezent\u00e2nd conturul unei stele albastre pe un fundal gri deschis.\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<div style=\"font-size: 13px;\">Evaluat <b>cu 4,8<\/b> de c\u0103tre clien\u021bii d<br\/>, din \u00eentreaga lume<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-134848922\" class=\"col medium-2 small-4 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 30px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"288\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/04\/diamond-01.svg\" class=\"attachment-medium size-medium\" alt=\"Un contur simplu, de culoare albastr\u0103, al unei pictograme reprezent\u00e2nd un diamant sau o piatr\u0103 pre\u021bioas\u0103, pe un fundal deschis.\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<div style=\"font-size: 13px;\">Garan\u021bie <b>de rambursare a banilor \u00een termen de 30 de zile \u2013<br\/><\/b> <\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1402494415\" class=\"col medium-2 small-4 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 30px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"288\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/04\/passcode-lock.svg\" class=\"attachment-medium size-medium\" alt=\"Pictogram\u0103 albastr\u0103 care prezint\u0103 trei puncte \u00een interiorul unui dreptunghi, deasupra unui lac\u0103t, reprezent\u00e2nd o parol\u0103 sau un c\u00e2mp de autentificare securizat.\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<div style=\"font-size: 13px;\">Metode de plat\u0103 <strong>sigure<\/strong> <\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1374048782\" class=\"col medium-2 small-4 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 30px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/04\/shield-tick.svg\" class=\"attachment-medium size-medium\" alt=\"O pictogram\u0103 \u00een form\u0103 de scut albastru, cu o bif\u0103 albastr\u0103 \u00een centru, care simbolizeaz\u0103 securitatea sau verificarea.\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<div style=\"font-size: 13px;\">Calitatea serviciilor \u201e<br\/>\u201d, <b>lider pe pia\u021b\u0103<\/b><\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1823649347\" class=\"col medium-2 small-4 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 30px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"288\" src=\"https:\/\/keyfy.com\/wp-content\/uploads\/2025\/04\/user-check-01.svg\" class=\"attachment-medium size-medium\" alt=\"Contur albastru al unei persoane, cu o bif\u0103 l\u00e2ng\u0103 ea, care simbolizeaz\u0103 un utilizator sau un cont verificat.\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<div style=\"font-size: 13px;\">Serviciul de rela\u021bii cu clien\u021bii <b>premiat<\/b> al<br\/><\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1871246126 > .col > .col-inner {\n  padding: 25px 5px 15px 5px;\n}\n@media (min-width:550px) {\n  #row-1871246126 > .col > .col-inner {\n    padding: 25px 0px 0px 0px;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_572678715 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-27640","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages\/27640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/comments?post=27640"}],"version-history":[{"count":8,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages\/27640\/revisions"}],"predecessor-version":[{"id":39716,"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/pages\/27640\/revisions\/39716"}],"wp:attachment":[{"href":"https:\/\/keyfy.com\/ro\/wp-json\/wp\/v2\/media?parent=27640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}