FAQ

At Keyfy.com, we offer genuine Microsoft product licenses without intermediaries, ensuring competitive prices. Our fast and secure delivery process guarantees that you receive your product key within minutes after purchase. In addition, we provide exceptional customer support to address any questions or concerns.

We accept internet banking, credit cards, Apple Pay, Google Pay, Klarna, and PayPal to provide secure and convenient payment options.

During installation, you will be prompted to enter the product key. If you encounter any issues, you will find detailed activation instructions in your confirmation email. Alternatively, you can contact our support team at [email protected].

If your product key does not work, please make sure that you have entered it correctly. If the problem persists, contact our support team at [email protected] for assistance, or reach out to our chatbot — help is on the way quickly. Our live support is available from Monday to Sunday, from 8:00 to 20:00.

Most of our licenses are intended for use on a single device. If you need licenses for multiple devices or require volume licenses, please contact us for customized solutions.

Yes, an invoice will be sent to your email address along with the product key.

No, since all our products are delivered digitally via email, there are no shipping costs.

Yes, we offer discounts for businesses, IT service providers, and resellers. For more information, please contact our sales team at [email protected] or visit our B2B page to learn more.

If you did not receive your product key, please check your spam or junk email folder. If you still cannot find it, contact us at [email protected] for assistance.

Our customer service team is available to assist you with any questions or issues, either through live chat or via email at [email protected]. We are committed to resolving your concerns quickly and efficiently. Our support is available around the clock — whether it’s a late-night activation issue or an afternoon question, we’re here for you. You can also contact our chatbot, and help will be on the way shortly. Live support is available from Monday to Sunday, from 8:00 to 20:00.

No, registration is not required to complete your purchase. However, creating an account allows you to track your orders, access your purchase history, and enjoy a faster checkout process in the future.

Yes, all software products we sell fully comply with EU legal standards. We offer only authentic licenses sourced from authorized distributors, so you can use them with confidence.

We offer retail, OEM, and volume licenses for a wide range of Microsoft products, including operating systems, Office suites, and more. Each type of license has specific usage terms designed to meet different customer needs.

Your product key, along with activation and installation instructions, will be sent to your email address within a few minutes after your purchase.

Of course! We offer a 30-day money-back guarantee to ensure you are satisfied with your purchase. If you encounter any issues or find that the product does not meet your expectations, our support team is happy to assist you. Simply contact us, and we will work together to find a solution — whether it’s troubleshooting, an exchange, or a refund. Your satisfaction is our top priority, and we do everything we can to make sure you’re happy!