Terms & Conditions

1. Scope of Application

1.1 These Terms and Conditions (“T&C”) apply to all contracts between Cyberrights Ltd (operating the online store Keyfy.com, hereinafter “Seller”) and any consumer or business customer (“Buyer”) for the purchase of digital software products, license keys, or related digital items (“Software” or “Product Keys”).

1.2 A consumer is any natural person who enters into a legal transaction for purposes predominantly outside their trade, business, or profession.

1.3 An entrepreneur or business customer is any natural or legal person acting in the exercise of their commercial or professional activities when concluding a contract.

2. Subject of the Contract

2.1 The contract covers the provision of Software in digital form, including the corresponding usage rights described in these T&C and in the product description on Keyfy.com.

2.2 The Buyer acquires the usage rights to the Software as set out in Section 7. Ownership of the underlying intellectual property remains with the respective software manufacturer; the Seller provides a license key and/or download method granting the usage rights defined by that manufacturer and by applicable EU law.

2.3 All characteristics of the Software are determined exclusively by the product description on Keyfy.com. No additional qualities or features are owed unless explicitly agreed in writing.

2.4 Installation of the Software is not included in the contract. The Buyer is responsible for following the installation instructions and ensuring a compatible system environment.

2.5 Unless expressly stated in the product description, the Seller does not provide technical support, updates, or configuration services.

3. Contract Formation

3.1 The listings in the online store are not binding offers, but invitations to submit a purchase offer.

3.2 By completing checkout and clicking the final “Buy Now” button, the Buyer submits a legally binding offer to purchase the selected Software.

3.3 The Seller may accept the offer within five (5) days by: (a) sending an order confirmation by email, (b) delivering the Software or making the license key available, or (c) requesting payment. The contract becomes effective upon the first of these actions.

3.4 If the Buyer selects PayPal Express, the contract becomes effective as soon as the Buyer initiates the payment process.

3.5 The acceptance period begins the day after the Buyer submits the offer and ends after five days.

3.6 After completing an order, the Seller stores the contract text and sends it, including these T&C, to the Buyer via email.

3.7 Before submitting the order, the Buyer may review and correct their information using the tools provided in the checkout process.

3.8 The contract language is English.

3.9 Communication and order fulfillment are conducted primarily via email. The Buyer must ensure that their email address is correct and able to receive messages from Keyfy.com.

4. Right of Withdrawal

Consumers have a statutory right of withdrawal under applicable EU law. Details can be found in our Withdrawal Policy. Please note that for digital content, the statutory right of withdrawal may expire once delivery has begun with the consumer’s prior express consent.

5. 30-Day Money-Back Guarantee

In addition to any statutory rights, the Seller voluntarily offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of delivery, in accordance with the conditions set out in our Refund Policy. This voluntary guarantee does not affect your statutory rights.

6. Prices and Payment

6.1 All prices shown on Keyfy.com include applicable taxes unless otherwise stated.

6.2 International customers may incur additional bank or conversion fees, which must be covered by the Buyer.

6.3 Available payment methods are displayed during checkout and may include: credit/debit card, PayPal, Klarna, SEPA direct debit, bank transfer, and other region-specific providers.

6.4 If payment by bank transfer is selected, the amount is due immediately after contract formation.

6.5 For SEPA direct debit, the Buyer is responsible for bank fees resulting from insufficient funds or incorrect account details.

7. Usage Rights

7.1 The Buyer receives a perpetual, non-exclusive, transferable right to use the Software in accordance with the software manufacturer’s licensing terms and applicable EU law.

7.2 Removing or bypassing copy protection mechanisms is prohibited.

7.3 Renting, leasing, or sublicensing the Software is not permitted.

7.4 Upon resale or transfer, the Buyer must cease use of the Software and uninstall any copies.

8. Buyer’s Responsibilities

The Buyer must ensure the Software corresponds to their needs, provide appropriate hardware and system requirements, and follow installation and usage instructions.

9. Guarantee and Defects

Statutory warranty rights apply. The Seller provides a working and activatable license key.

If activation fails, the Buyer is entitled to a replacement key or a full refund.

10. Applicable Law

These T&C are governed by the laws of Germany and applicable European Union law. Consumers retain the mandatory protections offered by their country of residence.

11. Jurisdiction

For business customers, the place of jurisdiction is the Seller’s registered office. Consumers may use their local courts.

12. Codes of Conduct

The Seller may adhere to third-party review systems such as Trusted Shops programs, Google Customer Reviews, and internal review standards.

13. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution at ec.europa.eu/odr. The Seller is not obligated and generally not willing to participate in arbitration proceedings.

14. Legality of Software Keys & Territorial Scope

Keyfy.com (operated by Cyberrights Ltd) sells legally tradable software licenses in compliance with European and German law, specifically:

• Directive 2009/24/EC on the Legal Protection of Computer Programs

• §69c UrhG (German Copyright Act)

• The landmark ECJ ruling C-128/11 – UsedSoft v. Oracle, which confirms that software licenses legally placed on the EU market may be resold, that digital downloads are covered by the exhaustion principle, and that resale is lawful even where the original license agreement attempts to restrict it.

This offer is directed exclusively at customers within the European Union and other jurisdictions that recognise the exhaustion principle for software licenses, as established in ECJ ruling C-128/11. The resale of pre-owned software licenses is expressly permitted under EU law. In certain jurisdictions outside the European Union — including, for example, the United States — the resale and use of such licenses may be treated differently or restricted under local law. Customers accessing the store from, or purchasing from, such jurisdictions do so entirely on their own responsibility and must ensure that the purchase and use of the Software is permitted under the laws applicable to them. The Seller makes no representation or warranty that the Software may lawfully be resold or used outside the European Union, and accepts no liability arising from use in such jurisdictions.